Nebraska Home Appliance is an authorized True repair service, serving the greater Omaha area with both warranty and out-of-warranty appliance maintenance and repair.
What does it mean to be an authorized servicer?
True has tested our techs, spoken with our happy customers, and trusts us to provide great warranty repair, hence the authorization. But being authorized is also a responsibility to provide the best service experience possible to True’s customers. To help us, True provides factory training and direct product support to our entire team. In a way, we’re like an extension of the True brand.
Why factory certified parts?
Thanks to our parts counter, we are the best-stocked service company in the area, carrying a full-line of factory certified True parts at our warehouse. Your technician will stock his truck with relevant True parts before your service call, and, 4 times out of 5, he’ll be able to repair your True appliance on the first visit.
Recent True Service Experience
We’ve handled 16 True service calls over the past 12 months, and we will strive to send the most experienced tech to service your True appliance.
True Warranty Information
Our Hometown Hero Code
Respect For Our Craft
Despite decades of experience repairing refrigeration, cleaning, cooking, and laundry appliances, our techs continue to train so they can handle the next generation of appliances as expertly and efficiently.
Respect For Your Time
We offer same or next-day service in most cases, and provide updates on how close your tech is the day of your appointment. Once the tech is there, his expertise allows for quick diagnoses and efficient repairs.
Respect For Your Home
When in your home, our tech will wear booties, gloves, and use protective coverings to keep your home and appliances looking beautiful. All of our repairs are guaranteed to last, as we do not stand for temporary workarounds.
Respect For You
Our friendly staff always act with professionalism and integrity. After inspecting your appliance, our tech will explain exactly what’s wrong and provide an honest assessment of what it will take to fix, including a quote that’s fairly-priced.
Serving our Omaha community for 30 years with dedication to both our customers and our craft.
Vince was very knowledgable about our fridge and what it needed for repair. We decided no not do repair as it was so extensive but appreciate the service call. He was so kind and unlike so many service people I've had in the past a very clean, smart and joyful person. His helper played with my pug the whole time while he looked up an estimate. Being dog lovers you know they are good people. Will use again!read more
Trudy Beery
22:01 08 May 18
EXCELLENT SERVICE! I called with an issue with my washer. Debbie answered my call, she was able to find a time that worked with my schedule. I received a call 30 minutes before arrival of the technician, Dennis, saving me the hassle of waiting around. Dennis arrived and was able to quickly diagnose my issue with my washer. He was able to order parts on the spot as well as schedule the return visit to install the parts. So happy my washer is working :)Highly recommend this place for knowledgeable, friendly, and fast service!read more
Cynthia Ferguson
19:26 04 Apr 18
I utilized the online scheduler showing the next available time was the following day. I accepted, but received a call later that same day that they were available to come service my dryer. (What a great surprise!) Technician that arrived was very professional and personable. He was able to determine what I needed to have fixed and had the part to get me back up and running in one visit. This was my first time working with NHA and I will definitely use them again and have already recommended them to others.read more
Andrea Robles
11:08 24 Apr 18
NE Home Appliance provided us with excellent customer service! I called them yesterday and they offered me an appointment for today. I received an automated call informing me that the technician was on his way. Michael was very friendly and arrived during the first hour of the 3 hour window. He wore shoe covers to protect my carpets. He quickly determined the problem and fixed it. I can highly recommend their services!read more
Andrew Myrtue
17:51 30 Mar 18
These guys were great! They came in and helped us figure out what the issue was with our washer. They were very knowledgeable and professional. I will definitely be calling them in the future should I have any other issues with my appliances. Highly recommend!read more
Aaron Roberts
11:22 25 May 18
Derek I. was my technician and he was great! He was friendly, prompt, skilled, respectful, and informative. He needed to come out a second time when the parts came in and he was just as personable and quick with the repairs. He seems to enjoy his work and being with people. Will definitely request him when repairs are needed in the future.read more
Cheri Nixon
15:04 28 Aug 18
Very nice company to deal with. Never dealt with NHA before but I actually loved the service they provided. I dealt with Jake D. he was a nice gentleman. He arrived on time and made me aware of what it was he was doing even though i didn't have a clue what he was talking about but he did make me aware of how long he would be and when he was done. Great service and a job well done. Thanks!!read more
Mz. Mecia
22:45 15 Aug 18
Great help and support from Jake D. fixing my Microwave oven (Job ID# 341869 on 9/7/18). Jake showed his quick and efficient service skills in diagnosis and replacing the parts, appliance was running as new. Great job! Jake and thanks for saving our day!read more
Vinod Dubey
03:01 08 Sep 18
Quick, professional service conducted by courteous technicians. Their website made scheduling an appointment easy, and their 'technician tracker' tool helped me better estimate when the technician would arrive, which minimized my time away from work. Highly recommend.read more
Matt Witt
22:24 29 Aug 18
The lady who answered the phone was so sweet and nice. She was able to get us an appointment the very next day. Our technician Kyle was very nice and knowledgeable. He was able to fix our oven right away!! Thanks so much!!! We will definitely be using Nebraska Home Appliance again!read more
Alicia Jones
17:26 28 Jun 18
Very pleased with today's service. Excellent response time from my initial request (online - totally slick process!). Mike was courteous, professional and fast! I will continue to recommend this company to neighbors and friends.read more
Micaela Hopkins
17:37 07 Aug 18
On time , very professional, great advice,had answers for all of our appliance problems. I would recommend this appliance repair service to anyone. Great work done at a reasonable price.read more
Mark Selling
14:29 17 Sep 18
The serve Technician Jake was very polite, prompt, professional, and timely with his service. He did an excellent Job with repairing my machines. He even went beyond his duties by notifying my management office personnel, as to what was needed to be done in regards to cleaning out the air vents for proper ventilationread more
Brenda Newsome
21:39 21 Sep 18
I am in awe of this company. My refrigerator went out when I was on vacation and I needed someone to come out the same day as I called in the morning so that I could complete my afternoon appointments. Not only were they accomodating, they fixed my fridge and were able to meet my time schedule. They are the most amazing, customer focused business and I would highly recommend their services.read more
Paula Thomassen
13:38 24 Sep 18
Mike was so great to deal with. He clearly knew what he was doing, explained it all in detail so I understood, and saved the day by having the part on him already and fixing it on the spot. Great job, Mike! I will definitely pass the word to my friends about this great company.read more
Kirt & Linda Cochran
19:39 24 Sep 18
My washer was giving me an error so I looked up on the internet what it might be. I found that it was possibly a clogged drain, I went to go find the drain to clean it. When I couldn’t find the drain, I called Nebraska Home Appliance five minutes before they were closing. Rico answered the service line and helped me figure out how to get to my drain, what to expect when I got to it, and what I would need to do if that didn’t fix my problem. I appreciate that he took the time and walked me step by step, when he could of just told me that a service man would need to come out. He saved me the time of waiting for the repair and the money it would have cost me. He showed me great customer service, and if I ever need an appliance fixed, I know who I’m going to call! Thank you, Nebraska Home Appliance!read more
Sarah Murrel
23:05 28 Sep 18
We had just purchased an LG refrigerator and we were getting an error code - the ice maker was not working. Darrin Schmid was our Service Tech. He showed up early (how often does that happen?!) and had everything working in about 35 minutes. Very courteous, personable and thorough. We highly recommend NE Home Appliance and Darrin if you ever need any appliance repairs.read more
Charlotte Iske
02:18 02 Oct 18
We recently moved within the same city. When we plugged in our LG refrigerator, it would not cool. One call and we were directed to our Warranty company. We were quickly assigned to Nebraska Home Appliance. We had had excellent service from them in the past, and knew we were in good hands! They communicated with us immediately, informed us of our repair appointment, and called before they came . Two very pleasant young men quickly diagnosed the problem, and had it fixed in a very short time. Thank you once again for your excellent service! I taught Customer Service for 30 years, and would give you an excellent grade1read more
Dee Kinder
20:30 04 Oct 18
They were easy to get a hold of and scheduled my appointment quickly. They came out right on schedule and gave me the courtesy call before hand. Once here, they quickly assessed what was wrong with my dryer and fixed it. They were in and out in under 30 minutes, so I could get on with my day. I would recommend them to anyone. They also had great customer service when I called to confirm something about the appointment.read more
