Do you need all this information? Yes, and we’ll ask for it if you call. It helps our technicians prepare for a great service experience.
Am I really scheduling an appointment time? Yes, this connects straight into our system and no follow-up is required. We will call ahead of time with your 2-3 hour time window, and again 30 minutes prior with a more precise time estimate.
Can I get a quote first? Our $85 service fee covers the in-home diagnosis of your appliance by one of our expert technicians. He will provide a complete estimate before any work is done. With your approval, we waive the $85 service fee and get to work.
How do I know the scheduler worked? You will receive an email confirmation and can follow these links to check the job status or track your technician the day of the repair.
