Mark F

Nebraska Home Appliance Rated 4.9 out of 5 stars based on 72 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Omaha, NE 68114
Mark F
Job Details: 01/27/2023
"Customer states door wont close and water will leak. Found screw on left tract to have been backed out causing door to not close all the way. After tightening screws found door would still not go back all the way. Found the rollers on both side of the tracks were not aligned. Removed the glides completely and got both rollers to eventually end up even allowing a even seal across the freezer. While freezer door was off, investigates why after was coming out of unit. Removed back wall and found water sitting over top of the drain tube. Removed back panel to get to duck bills. Removed bill and water came rushing out of drain tube. Found the duck bills to be completely clogged. Cleaned out duck bills and reinstalled. Customer also stated their ice maker had broke. Removed the ice maker and found the wire and fill coupling to be broken off of the back auger. Was able to get the rousing mold to sit on ice maker. Tested I/m. Unit went for a full cycle and called for water. Customer has the water to fridge shut off currently. Informed customer to monitor ice maker if they decide to turn water back on to the unit."
We serviced a
SAMSUNG DRYER
Model DVE50R5400V
Near Omaha, NE 68142
Mark F
Job Details: 01/27/2023
"Customer states unit wont dry clothes in certain settings. Started unit in timed dry. Unit got up to heat and held temp. Set unit on normal, heavy duty, and bedding. Unit got up to temp and held heat. Plugged unit into Hass and had no stored error codes. Ran HASSOQC and unit passed.. Observed venting on dryer and noticed it was bent up against the wall. Readjusted vent and was getting strong air flow out the exhaust port leaving the house. Instructed customer on settings and to make sure unit does not default into eco dry for that can cause longer duration of clothes to dry and/or still damp clothes, as well as the size of the load. Let unit run on time dry for the duration of testing the washer. Unit operating properly.; dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE("
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2468UD2A
Near Omaha, NE 68104
Mark F
Job Details: 01/27/2023
See notes on SD469111
We serviced a
GE PROFILE DISHWASHER
Model PDF820SSJ0SS
Near Omaha, NE 68112
Mark F
Job Details: 01/27/2023
"Customer states unit leaks. After leak waiver was signed. Started unit and was able to see a pin hole drip coming out of inlet elbow on main water line. Let unit run and observed all other components. Wash motor seal and drain pump were both intact and not leaking when running. Replaced elbow and new water line. Ran unit with it pulled out on floor protection. No leaks were visible. Pushed unit back in. Ran unit again while in the cut out. No leaks were present.; used 1 W10278636rc (Dw install kit), and 1 18001059 () from stock"
We serviced a
LG WASHER
Model WM3700HVA.ASSEEUS
Near Omaha, NE 68134
Mark F
Job Details: 01/26/2023
"Returned with parts. With customers permission, entered into garage via code given by customer. Installed new door boot. Put unit into diagnostics and filled up higher than normal water. Let unit cycle for 5 minutes. No leaks present. Closed garage when left."
Omaha, Nebraska
01/30/2023
Mark was awesome. Kind, knowledgeable and skilled.
Overall Experience
Great job!
Omaha, Nebraska
01/26/2023
Mark was very professional and I could tell he was experienced in the repair of our dryer. I had every confidence in his abilities. I would definitely use your company in the future.
Overall Experience
Omaha, Nebraska
01/26/2023
Overall Experience
Omaha, Nebraska
01/25/2023
Overall Experience
Omaha, Nebraska
01/25/2023
So very polite, on time and gave me just the facts. Thank you
Overall Experience