Omaha Lincoln Des Moines

Dillon

Nebraska Home Appliance Rated 4.8 out of 5 stars based on 122 customer reviews

We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Ankeny, IA 50021
Dillon
Job Details: 06/29/2022
"Customer complaint is that unit would turn on and he was able to select a cycle but when they hit the start button the unit would not turn on. I found that the idler pulley was broken. I then quoted customer to replace, job approved. I then swapped the part and found that the machine is operating properly. Job complete ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) and 1 DC93-00634A IDLER ASM , used 1 DC93-00634A ( IDLER ASM) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Des Moines, IA 50310
Dillon
Job Details: 06/29/2022
Customer complaint is that the unit was not cooling properly. I then did a lot of testing with Samsung tech support and we came to the conclusion that the unit is reading completely different temps on the sensor and the board and the hass app. Found that since all of the parts have been replaced that the unit is unrepairable. #7005011552. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Grimes, IA 50111
Dillon
Job Details: 06/29/2022
Customer complaint is that the fridge had built up with a lot of rime ice. I found that the fridge was 38 degrees and the freezer was 2 degrees. I then checked the door seal and found that it was sealing properly. Found that customer had potentially left the door cracked and built up with ice. Found no issue with the fridge. Job complete
We serviced a
ASKO DISHWASHER
Model DFI675XLU
Near Clive, IA 50325
Dillon
Job Details: 06/29/2022
Found that a plastic piece has been broken off. Will need to order parts and return to correct the issue; ordrng 1 700382 (Bearing dsm) and 1 432827 (Holder for bearing dsm) and 1 700392 (Spray arm support Dsm)
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US/AA
Near Waukee, IA 50263
Dillon
Job Details: 06/29/2022
Found dent on the front of dishwasher door panel. I then swapped the door panel and found that the machine is operating properly. Job complete.
Alyson
Huxley, Iowa
06/27/2022
Wonderful service! Clear verbiage and upfront information! 100% perfect technician, he was efficient, courteous helpful and well spoken.
Overall Experience
Ames, Iowa
06/24/2022
Great work and a wonderful person to work with.
Overall Experience
Ames, Iowa
06/24/2022
Knew what he was doing. Very good
Overall Experience
Magick1
Ankeny, Iowa
06/23/2022
Dillon very personable and friendly. Tried to do what manufacturer told him. They were unable to do anything. But, he was nice.
Overall Experience
Urbandale, Iowa
06/21/2022
Dillon gave me excellent advice & solved my dishwasher problem. He is very friendly & nice.
Overall Experience