Omaha Lincoln Des Moines

Dillon

Nebraska Home Appliance Rated 4.9 out of 5 stars based on 113 customer reviews

We serviced a
LG REFRIGERATOR
Model LFXC24726S
Near Altoona, IA 50009
Dillon
Job Details: 05/23/2022
Found that when I tapped the unit I found that there was a leak in the sealed system. I then swapped out the compressor and the filter drier along with the ff evaporator and found that after I installed the new software update and recharged it with refrigerant that the machine did start to cool but only a few degrees. Told customer they would need to give the unit 24 to 48 hours to notice a full cool down.
We serviced a
LG REFRIGERATOR
Model LMXS28626S
Near Urbandale, IA 50322
Dillon
Job Details: 05/23/2022
Custumer did not answer door. I called customer and she said she will be contacting dealer to get new fridge. ; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134
We serviced a
. FREEZER
Model NS-UZ14WHO
Near Johnston, IA 50131
Dillon
Job Details: 05/23/2022
"Customer complaint is that unit was not cooling anymore. Found that the reason this was happening is because there was a sealed system leak. I then quoted customer to repair, job denied. I then told customer we might be able to get extended warranty coverage to fix machine. But we will need to give him a call when we hear from manufacturing company. Job complete"
We serviced a
GENERAL ELECTRIC RANGE/COOKTOP GS
Model PGB911BEJ1TS
Near Dallas Center, IA 50063
Dillon
Job Details: 05/23/2022
"Customer complaint is that unit was not heating the way that it was supposed to. Found out when I set the unit to 350? but the unit thought that it was at 350? when it was only at 250. I then called GE tech-support and we checked the oven temperature sensor and found the temperature sensor was reading correctly, found that the main board was the issue. Will need to return the main board. ; ordrng 1 WB27X32206 (Main dsm), dspstn on spec-tagged invntry: 1 5303935066 UNI.FLAT IGNITOR KIT"
We serviced a
SAMSUNG WASHER
Model WF330ANW/XAA
Near Ankeny, IA 50023
Dillon
Job Details: 05/23/2022
"Customer complaint is it the unit was not draining. Found the the reason this was happening is because the drain pump was turning on pause making a terrible rattling noise. Found that the drain pump itself was bad, I then quoted customer to replace. Job approved. I then swapped out the drain pump and found it after assembling the unit back together that the machine is operating properly. And then found that the door latch some of the screws had been stripped out on the door latch causing the door to not shop properly. I then installed different screws to fix the issue but told customer that if that issue happens again he will need a new door latch and I told him that if he ever took the machine apart again to be a little more cautious when putting those screws in. Job complete."
Ryan
Altoona, Iowa
05/24/2022
Dillion was fantastic about sharing what exactly was going on why he was replacing certain parts. Highly recommend for anyone looking to have repairs done.
Overall Experience
Colfax, Iowa
05/23/2022
Overall Experience
KathyB.
Nevada, Iowa
05/21/2022
Dillon did a great job! He showed up on time. Asked questions first to find out details. He explained what was needed. Cleaned up after himself. Was friendly and helpful. We will definitely call again as needed!!
Overall Experience
Dianne
Urbandale, Iowa
05/13/2022
Dillon was very pleasant & professional & gave me very helpful advice. He also gave me a contact # if needed.
Overall Experience
Bob
Johnston, Iowa
05/11/2022
Dillon has been here several times and has always left me completely satisfied with the work he has done. He has always kept me in the loop and explained what he has found and the fix to apply. I would rate him as one of the best.
Overall Experience