Omaha Lincoln Des Moines

Derek

Nebraska Home Appliance Rated 5.0 out of 5 stars based on 275 customer reviews

We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Omaha, NE 68118
Derek
Job Details: 05/23/2022
"Customer states that unit makes a loud howling sound while spinning. Does it during every spin cycle. Does not make noise during any other portion of any cycle. Inspected unit. Started drain and spin cycle and removed access panel. Machine reaches end of spin cycle with no unusual noises having occurred. Customer is perplexed that noise did not occur, so offered technician a few hand towels to put inside. Started normal wash cycle on auto fill. Unit fills, agitates, drains, and spins. During the last portion of spin, tech hears loud metallic noise develop from machine around rotating components, but tech is unable to identify which component is specifically at fault. Noise sounds as if resonance is occurring in the drive pulley. Due to noise, tech will submit for replacement drive motor, drive belt, drive pulley, and transmission assembly. Job is not complete. Motor- 204011PBelt- 204690Pulley- 203531; ordrng 1 204011P (Motor) and 1 204690 (Belt) and 1 203531 (Pulley)"
We serviced a
ELECTROLUX DRYER
Model E7ME617STT
Near Omaha, NE 68022
Derek
Job Details: 05/23/2022
Customer says that wife ran steam cycle this morning before tech arrived and found it to be operating properly. Decided to not have technician provide inspection while in home.
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Omaha, NE 68022
Derek
Job Details: 05/23/2022
"Inspected dishwasher. Plugged newfi device into machine and found no important error codes stored. Started diagnostic test and user interface is acting unusually. When in service mode, the user interface lights should turn off, the display should turn off, and a single illuminated key should be lit to confirm mode of machine. User interface is changing between single indicator and regular consumer panel while inside of mode. Machine wakes up and plays song every 3 to 4 minute while testing. Tech finds system operation to be correct otherwise. Provided quote for replacement UI board and customer approved. Installed new pcb and ran light wash cycle. Unit fills, circulates, heats, opened module, and drains with no unusual behavior occurring. Job is complete. ; dspstn on spec-tagged invntry: 1 WD21X24902 CONTROL"
We serviced a
FRIGIDAIRE RANGE/COOKTOP GS
Model FGF379WJCA
Near Omaha, NE 68154
Derek
Job Details: 05/23/2022
"Inspected unit. Customer says front right burner wont ignite properly and is also concerned about possible warming drawer issue. Says she recently used the warming drawer and found that the range shut off after heating drawer for 30 minutes or so. Tech turned warming drawer to low and verified zone is heating up. Tested cooktop burners and found all of them releasing gas and igniting. Front right burner is taking a very long time to ignite. Removed burner cap and found ceramic insulator on ignitor cracked and broken. Ignitor was not ordered for machine and will need to be. After running for 35 minutes and heating up, warming drawer shuts off. Electricity is no longer supplied to machine. Tech asked customer about issue and customer went upstairs and reset a gfci outlet. Electrical issue with warming drawer is with home wiring and machine not being on a dedicated circuit. Collected deductible and acquired racks from customer to be exchanged. Job is not complete."
We serviced a
LG REFRIGERATOR
Model LFC23760SB
Near Omaha, NE 68116
Derek
Job Details: 05/23/2022
"Inspected unit. All three doors are heavily dented and damaged on exterior. Freezer door is slightly ajar. Found freezer bin installed backwards, causing door to hold open. Flipped bin around and freezer now shuts correctly. Covers on freezer rails are cracked and customer wants them replaced. Checked fresh food compartment and machine is heavily damaged. Shelves, bins, covers, etc are broken. Technician took pictures of damages and will submit for authorization on parts. Customer wants all damages covered and parts replaced. Job is not complete."
Omaha, Nebraska
05/23/2022
Overall Experience
Omaha, Nebraska
05/23/2022
Overall Experience
Tom Fischer
Omaha, Nebraska
05/20/2022
Outstanding tech and service!
Overall Experience
T
Omaha, Nebraska
05/20/2022
Excellent job, pointed out some features. Great job
Overall Experience
MRN
Omaha, Nebraska
05/19/2022
Probably the best and most thorough technician around. Top notch!
Overall Experience