Omaha Lincoln Des Moines

Derek

Nebraska Home Appliance Rated 5.0 out of 5 stars based on 301 customer reviews

We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS00
Near Bennington, NE 68007
Derek
Job Details: 06/29/2022
Customer changed her mind when in home and wants to cancel appointment for fridge. Customer says machine is running fine and does not need to be looked at.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Bennington, NE 68007
Derek
Job Details: 06/29/2022
"Customer says that the door is not closing properly and feels heavier than it should. Also says that cycles wont start. Inspected machine and confirmed both complaints. Right side door string has snapped, causing door to feel heavy. Control panel is locked and clean light is flashing 7 times, indicating heating failure has occurred. Opened door and removed pcb. Pcb is not burnt or damaged as was replaced in 2017 or 2018 based on manufacturer date code on part. Tested heater circuit and circuit is open. Removed wiring from tco under floor of machine and tco is reading properly. Ran wash test and found unit under filling with water, leading to cavitation occurring. Checked wiring at tco and 117vac is supplied. Bypassed tco for testing and 0a is consumed through heater circuit, indicating that the heater has failed. Provided a quote for repair. Customer approved repair. Will order parts and schedule return for when parts arrive. Job is not complete. ; ordrng 1 WP8531669 (Valve) and 1 W10518394 (Heater) and 1 8194001 (Links), dspstn on spec-tagged invntry: 1 8194001 LINK"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Bennington, NE 68007
Derek
Job Details: 06/29/2022
"Inspected unit. Confirmed that French assembly on fridge door is not articulating properly. Spring is not broken, but seems to be weak. Removed French assembly and installed new part. New mullion flips smoothly, fully, and articulates as it is supposed to. Ran hass diagnostic report and submitted it to the manufacturer. Job is complete."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF2
Near Omaha, NE 68022
Derek
Job Details: 06/29/2022
"Inspected fridge. Fresh food compartment is 39-42 degrees. Freezer is 4 degrees. Machine is empty and is in guest house on property. With freezer open, tech found a small amount of ice, frost, and condensation formed around upper left corner of freezer. Checked door closure and found door pulled slightly away from seal. Adjusted hinges on door and flipped gasket 180 degrees, and door is now closing fully with the gasket seated firmly. Job is complete."
We serviced a
ELECTROLUX REFRIGERATOR
Model FFFU20F2VW0
Near Omaha, NE 68116
Derek
Job Details: 06/29/2022
"Inspected garage all-freezer. Temperature inside unit is currently proper-ish. Temperatures are between 9 and 16 from floor to ceiling. Removed evaporator cover and found signs of previous ice accumulation around the fan assembly. Removed ice and found unit in need of new tower duct assembly. Reassembled machine and checked reed switch operation, as warped doors are common on model, and found that reed switch is not being actuated due to warpage in the door. Looked up replacement door and found it on national back order. Provided quote to customer whom declined to move forward. Job is complete."
Rick
Omaha, Nebraska
06/29/2022
Derek did a great job. He tested our washer in many ways and cycles.
Overall Experience
Bennington, Nebraska
06/28/2022
Overall Experience
Kolin
Omaha, Nebraska
06/28/2022
Overall Experience
Omaha, Nebraska
06/23/2022
Explained cost as well as the repair
Overall Experience
Debbie
Bennington, Nebraska
06/23/2022
Derek was very informative and friendly!!!
Overall Experience