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Appliance Repair West Des Moines Iowa

Nebraska Home Appliance Rated 4.5 out of 5 stars based on 21 customer reviews

We serviced a
SAMSUNG RANGE/COOKTOP EL
Model NE59J7850WS/AA
Near West Des Moines, IA 50265
Jeff
Job Details: 09/23/2021
Customers LCD panel on her range was flickering during my last visit. Today I installed a new LCD panel and tested it. The flickering is gone. Job complete. Thanks for choosing Nebraska Home Appliance!
We serviced a
SAMSUNG DRYER
Model DV365ETBGSF/A1
Near West Des Moines, IA 50266
Dillon
Job Details: 09/23/2021
"Customer complaint is that when you press start on the display the unit would not operate at all. Found that the idler pulley had broken the belt on the unit causing the unit to not spin. Quoted customer to replace both parts, job approved. I then replaced the parts and assembled the unit back together and found that when I ran a test cycle the unit was operating properly. Job complete ; dspstn on spec-tagged invntry: 1 6602-001655 BELT ( M ONLY ) and 1 DC93-00634A IDLER ASM"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near West Des Moines, IA 50265
Jeff
Job Details: 09/22/2021
"Customers ice and water dispenser was not working on a previous visit. Ordered a new left side door and installed it today. After removing protective plastic, noticed dents in door so will need to order another one and come back to install it. Good news is that the ice and water is now being dispensed. Will come back out on 9/28/21 to install new door again.; ordrng 1 Da82-032915 (Left door minus gasket - DM)"
We serviced a
LG WASHER
Model WT7500CW
Near West Des Moines, IA 50266
Jason
Job Details: 09/21/2021
Customer was having issues with the unit powering on. After verifying that I had good voltage at the outlet and main PCB I found that the touch panel was not registering touch due to miss alignment when the main PCB was installed. Unit is now working as intended.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near West Des Moines, IA 50266
Dillon
Job Details: 09/21/2021
"Customer complaint is that unit is not cooling in the fresh food compartment again. I then pulled the evaporator cover off of the unit and found that there was ice build up at the top of the unit. I then thawed all of the ice out of the back area and installed a new temp sensor, evap cover, and added the extended defrost 117 update to the unit. Found that after I did all these repairs the unit is operating properly, I then informed customer that if the problem happens again that we will need to order an additional heater to fix the repair. Job complete; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA82-01415A WATER LEAKAGE KIT , and 1 DA97-12608A COVER-EVAP"
Darlene
West Des Moines, Iowa
09/24/2021
Outstanding service. Loved the communication so I always knew where I was at in the process. Jeff was fantastic. Very caring and efficient. No complaints about my service.
Overall Experience
Ron
West Des Moines, Iowa
09/16/2021
Excellent and quick service, competitive pricing, and really like the tracking system you use to let customers know where the service tech is. Jason replaced the faulty part and then checked the entire unit thoroughly before he was satisfied the job was really completed. Thanks for being so conscientious.
Overall Experience
Loots
West Des Moines, Iowa
09/16/2021
We have had great experiences in the last two months with Nebraska Home Appliance. Jeff was our technician for our refrigerator in July. He was so kind and is clearly knowledgeable with the ability to communicate the issues and options clearly. He did such a great job that we requested him to be our technician when our dryer needed attention this week. We were taken care of quickly. Which is quite important in regards to appliances that help feed and clothe our family! Our experience with Nebraska Home Appliance has been fantastic both times from start to finish. I appreciate Ericka’s communication and kindness over the phone was well. We were updated with scheduling times and progress. This has been the best experiences that we’ve had from any business taking care of our appliances. I had told many others of the business and will continue to do so. Thank you Jeff & Ericka. And thank you Nebraska Home Appliance.
Overall Experience
West Des Moines, Iowa
09/16/2021
Overall Experience
Ronald Eklund
West Des Moines, Iowa
09/15/2021
Dillon did an excellent job given the limitations he was under by Samsung.
Overall Experience