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Appliance Repair Van Meter Iowa

Nebraska Home Appliance Rated 5.0 out of 5 stars based on 2 customer reviews

We serviced a
SAMSUNG REFRIGERATOR
Model RF22M9581SR/AA
Near Van Meter, IA 50261
Jeff
Job Details: 09/01/2021
"Customer states that his ice maker frequently freezes up and has to be thawed. Error codes C39 and C41 were present. Temps were good but ice was present around the ice maker. Performed ice maker update under Samsung warranty. Ice bucket was cracked so we will drop ship one to the customer. Tested ice maker and heard water entering. Please allow 24 hours for ice production to resume. Thanks for choosing Nebraska Home Appliance!; ordrng 1 DA97-14504C (Ice bucket - drop ship to customer), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140"
We serviced a
SAMSUNG WASHER
Model WV60M9900AV/A5
Near Van Meter, IA 50261
Dillon
Job Details: 08/10/2021
Customer complaint is that water filled up the entire laundry room after she ran the unit. Found that the drain line had fallen off of a dual pipe stand that they had set up for the drain. And when the unit pumped all the water out all of the water sprayed over the floor. I reconnected the drain line and ran a test cycle on the unit found that the unit is operating properly. Job complete.
We serviced a
SAMSUNG WASHER
Model WV60M9900AV/A5
Near Van Meter, IA 50261
Dillon
Job Details: 08/03/2021
Customer complaint is that unit door was cracked. Disassembled unit and took out the old door. And then installed the new door and assemble the unit back together. I found it after I symbols the unit the unit is operating properly. Job complete.
We serviced a
SAMSUNG WASHER
Model WV60M9900AV/A5
Near Van Meter, IA 50261
Dillon
Job Details: 07/26/2021
Customer complaint is the inner door of the door washer was cracked and started to spider crack. Found that I will need to order the correct door and return with parts. ; ordrng 1 Dc97-20029a (Dual washer inner door dsm)
We serviced a
SAMSUNG WASHER
Model WA45N3050AW/A4
Near Van Meter, IA 50261
Dillon
Job Details: 06/25/2021
Customer complains that he was making a very loud grinding screeching noise. Ran a half diagnostic cycle in the unit and found that there was a very loud screeching noise. Found it the clutch assembly is going to need replaced. Disassembled unit and found that I did not have the right tool to get the hex bolt off of the washer. Will return and install the new clutch assembly. ; saved tckt
JB
Van Meter, Iowa
08/11/2021
Excellent Service Friendly Polite Quick response
Overall Experience
Jennifer
Van Meter, Iowa
08/10/2021
Dillion was very friendly and polite. I have been out of town and just used my unit for the first time since the repair and I walked in to find water on the floor in my laundry room. I will need to have Dillon come back out. I was not having any issues like this prior to the service call to replace the glass lid. I can be reached at 515-490-5040 to set up the appointment. Thank you, Jennifer
Overall Experience