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Appliance Repair Slater Iowa

Nebraska Home Appliance Rated out of 5 stars based on 0 customer reviews

We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Slater, IA 50244
Jeff
Job Details: 10/14/2021
Customers fridge still leaking under the icebox towards the back edge this time. This was our fourth visit concerning this same issue. We applied every fix recommended to us by Samsung without resolution. Called Samsung support today and they documented the conditions and determined that the unit is unrepairable. They will contact the customer is 2-3 business days. Thanks for choosing Nebraska Home Appliance!
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDPWW/AA
Near Slater, IA 50244
Jeff
Job Details: 10/11/2021
"Customer states that his icemaker has stopped producing ice. Temps looked good with 37 deg in fridge and -2 in the freezer. Performed the Samsung-approved icemaker update under warranty. Ice bucket has a broken spring so we will drop ship one to the customer. Tested the icemaker and heard water entering. Job completed. Allow 24 hours for full ice production to resume. Thanks for choosing Nebraska Home Appliance!; ordrng 1 DA96-14474C-dropshiptocustomer (Ice bucket), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 , used 1 Da97-12540g ( Auger) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Slater, IA 50244
Jeff
Job Details: 10/05/2021
"Customer states that her icemaker is now leaking water down from the front left hand corner of her ice room into the fresh food section. On a prior visit I caulked along the bottom back and side edges where it was leaking earlier. No leaks from those areas any more. Caulked up the front edge on the exterior of the ice room. Replaced the ice bucket. Steamed out the existing icemaker and tested for water to enter the icemaker. Saw some water overflowing on to the top of the icemaker during the fill. Adjusted the fill tube to come closer to the icemaker. Still leaked over the top of the icemaker. Replaced icemaker. Tested again and saw a normal fill without leaks. ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA81-05595A RTV OEM DOW 3140 , 1 DA82-01415A WATER LEAKAGE KIT , 1 DA97-12540G AUGER (DA97-12540A) , 1 DA97-15217D ICEMKR , and 1 SH502 DRAIN HEATER , used 1 Da97-14474c ( Ice bucket) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Slater, IA 50244
Jeff
Job Details: 09/27/2021
"Customer states that her frig is still leaking out the rear of her icebox area into the fresh food section. Documented issue with photos. Removed icemaker and auger and old RTV. Contacted Samsung techline for additional photo documentation. Was able to get trombone cleaner down the drain tube all the way. Samsung tech line advised plying RTV again to rear of icebox interior and along exterior seam in fresh food area. Applied RTV and reassembled icebox parts. Job completed. Thanks for choosing Nebraska Home Appliance!; dspstn on spec-tagged invntry: 1 DA97-20156A ICE BCKT ASM , used 1 Da81-05595a ( RTV) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Slater, IA 50244
Jeff
Job Details: 09/09/2021
"Customer has water leaking from her ice room into the top shelf of the fresh food section. Temps were 39 in frig and -2 in freezer. Performed ice maker update under Samsung warranty. Updated micron firmware to ver 13. Tested ice maker and heard water entering. Please allow 24 hours for ice to form. Thanks for choosing Nebraska Home Appliance!; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-14474C ICE BCKT 12604D , 1 DA97-15217D ICEMKR , and 1 DA97-19898A DRAIN TUBE W HTR"