Nebraska Home Appliance Rated 5.0 out of 5 stars based on 2 customer reviews
We serviced a
MIELE REFRIGERATOR
Model KF1901 VI/36
Near Pleasant Hill, IA 50327
Alex
Job Details:01/27/2023
Customer complaint is that unit has piece hanging down from top of freezer. Customer also stated it is off temp in freezer. Checked temps in unit and forgot Fz 29 degrees and fz is 38. Checked power to drain heater from board and got 120v but did not get 120v at back of case. Contacted tech line and unit will need a limiter as it blown. Quoted customer for limiter. Customer accepted repair. Collected full amount and will contact customer once part arrives to set up return visit. ; ordrng 1 7223762 (Limiter - dsm)
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Pleasant Hill, IA 50327
Kris
Job Details:01/26/2023
Customer complaint of water leaking tested found leaking from dispenser
We serviced a
FRIGIDAIRE OVENS ELECTRIC
Model FPEW3077RFB
Near Pleasant Hill, IA 50327
David M.
Job Details:01/25/2023
Original issue was that use up interface and dials were unresponsive. The problem is very intermittent. At this time could not replicate the issue.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Pleasant Hill, IA 50327
David M.
Job Details:01/25/2023
"Compressor will need replaced. It is making a loud rattle sound, and will likely lock up. Ordering new compressor and filter drier.; ordrng 1 Nf54m5151arash (Compressor) and 1 Da81-06006a (Filter drier)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Pleasant Hill, IA 50327
David M.
Job Details:01/25/2023
"Ice route needed cleaned; dspstn on spec-tagged invntry: 2 DA81-05595A RTV OEM DOW 3140 2 DA82-02367A Y CLIP ICEMAKER UPDATE , 2 DA94-02663A PCB , 2 DA97-12540G AUGER , 2 DA97-14474C ICE BCKT , 2 DA97-15217D ICEMKR , and 2 DA97-19898A DRAIN TUBE W HTR"
Dave
Pleasant Hill, Iowa
01/12/2023
I had a noisy refrigerator. Unfortunately it wouldn’t act up when Dillon was here. Dillon replaced a couple fan motors with no luck. He checked out the compressor and made a few adjustments. No noise since the adjustment. Thanks for sticking with it.
Overall Experience
Dave
Pleasant Hill, Iowa
12/20/2022
Our refrigerator is noisy. Dillon arrived on time and replaced a fan in our refrigerator. Had it done quickly and was very friendly and knowledgeable. The refrigerator didn’t make any noise while Dillon was here. He said he hoped that would fix the problem, but to call again if the problem persists. Of course the refrigerator started making noise again after he left. We will see him again on Thursday. He did give me some ideas as to what to look for. I thought the noise was coming from the refrigerator section. Thanks to Dillon I checked the freezer, and the noise is coming from the freezer. I think he’ll be able to fix it now that I’ve determined the noise is coming from the freezer. I’m glad I have someone like Dillon to get the refrigerator repaired. Thanks.
Overall Experience
Renee
Pleasant Hill, Iowa
10/20/2022
David was professional, knowledgeable and very respectful, would recommend him to anyone in need of a repair.
Overall Experience
Bev
Pleasant Hill, Iowa
09/30/2022
I was totally impressed with that service and repair given to me by Kris. I had a lot of questions which he answered with a great deal of knowledge. I even had some questions about my LG microwave that he was happy to answer as well. He gave me step-by-step information about how the repair was going. He told me how long it would take and that’s how long it took. Kris has a very awesome and Professional way about him. He left saying that I could call at any time if there was a problem and then told me what to expect as far as the refrigerator and freezer recovering the temperatures. He also told me about only putting a small amount of food in it until it came up to temperature and stayed that way. He was very complete .
Overall Experience
Barb Pytel
Pleasant Hill, Iowa
07/12/2022
What a delightful experience! Not only was my ice maker repaired but I understand now exactly what happened and feel I can correct the problem if it happens again. Evan is a tremendous representative for your business.
Overall Experience
Answers to your online scheduling questions:
Do you need all this information? Yes, it helps our technicians prepare for a great service experience.
How do I know the scheduler worked?This form connects straight into our system.Based on your preferred method of contact, you will receive a confirmation of the date and a 2-3 hour time window. We will contact you again 30 minutes prior with a more precise arrival time. You can follow these links to check the job status or track your technician the day of the repair.
Can I get a quote first? Our $115 service fee (for most areas) covers the in-home diagnosis of your appliance by one of our expert technicians. They will provide a complete estimate before any work is done. We collect at the time of service by credit card or debit card only.
Remote Visit Guidelines
You must have a smartphone with a camera, although no special software is required.
The focus of this appointment is a diagnosis, not repair. If it’s simple and we can repair it by instructing you, fantastic! But the primary intent is to give you an idea of the failure, and whether it makes sense to pursue repair options.
Since the focus is the diagnosis of the product and we want to keep you safe, no tools or disassembly are allowed during this appointment.
We can only inspect and make recommendations for one appliance per appointment, in order to make sure we’re on time for other customers’ appointments.
If we can provide a likely diagnosis, we are happy to provide a repair estimate, or even quote parts that are needed for the repair (which you can purchase from our parts store, either for local pickup or flat rate shipping).
Since we aren’t there, we can’t guarantee the diagnosis. We’ll do our best, but the most accurate diagnosis is in person, in front of the machine.
If you decide to have us out after the virtual appointment (and you’re located within our service areas) we will happily apply this virtual diagnostic fee toward an in-home visit.