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Appliance Repair Newton Iowa

Nebraska Home Appliance Rated 5.0 out of 5 stars based on 4 customer reviews

We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6202WW/AA
Near Newton, IA 50208
Jeff
Job Details: 10/11/2021
Customer states that his freezer is not cooling. He left for a trip and came back to find the freezer thawed out. Today the frig and freezer seem to be performing as they should with 37 deg in the fresh food section and -2 deg in the freezer. I ran Hass diagnostics on it and could not find any error codes or recent history where the freezer temp was far from the setting. I checked the condenser fan and felt the compressor - both seemed fine. I checked his ice room and it appears frozen up. I instructed the customer to call Samsung to get a warranty repair approved on it. Job completed. Thanks for choosing Nebraska Home Appliance!
We serviced a
SAMSUNG WASHER
Model WF435ATGJWR/A1
Near Newton, IA 50208
Dillon
Job Details: 09/29/2021
"customer complaint is that unit would not go into a cycle. Found out when I did start a cycle on the unit the only thing the unit would do is run the drain pump. I then called Samsung Tech Line and they informed me to put the unit into a spin cycle and then takeoff the pressure hose to the pressure switch. I found that when I did that the machine did start operating properly. Found that when I blew into the pressure hose that there was gunk built up inside of the hose. I also found that the unit was draining very slow, and then took off the hose from the tub to the drain pump and found a Nintendo switch game along with a bra pad stuck inside of the hose. Will need to clear out the hose and fix the pressure hose, job approved. Job complete."
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA
Near Newton, IA 50208
Jeff
Job Details: 08/20/2021
"Customer states that her ice maker is not working and that she has had water leaking into the bottom of the refrigerator. They turned off water to the unit a while back to prevent the water leak issue. I updated the ice maker using Samsung recommendations and turned on the water. While attempting to test the ice maker and water dispenser, found water leaking from the water case assembly. Opened the water case assembly up and found a cracked water tank. Turned off water and presented a quote to replace the water case assembly. Customer approved and we scheduled an install date of 8/27/21 AM.; ordrng 1 DA97-12668A (Water case assembly), dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 1 DA82-02367A Y CLIP ICEMAKER UPDATE , and 1 DA97-15217D ICEMKR"
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSR/AA
Near Newton, IA 50208
Dillon
Job Details: 08/18/2021
"Customer complaint is that water would not dispense and unit would not make ice. Found that when I disconnected the waterline at the back of the unit there was a good water pressure at the unit but found that the water going through the fitting to the fridge was not getting through the fitting. Found the customer is going to need to install a new John gast fitting in order to fix the problem. Sold customer a new John gast fitting after customer denied me repairing the problem. Customer did the repair while I wrote up the notes and I tested the water and found that the unit was operating properly. Job complete. ; dspstn on spec-tagged invntry: 1 DA62-02360B WATER VALVE and 1 DA82-01415A WATER LEAKAGE KIT , used 1 PP0408W (JG 1/4 UNION) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Newton, IA 50208
Jeff
Job Details: 08/10/2021
"Customer states that ice maker has not worked for a while. Temperatures were 37 in fresh food and -1 in freezer. No error codes. Ice maker and bucket were completely iced in.Defrosted ice maker compartment, upgraded ice maker and replaced auger assembly. Updated computer board to version 11. Tested ice maker and heard water enter. Job complete.Thanks for choosing Nebraska Home Appliance. . ; dspstn on spec-tagged invntry: 1 DA32-00006S SENSOR TEMP 1 DA81-05595A RTV OEM DOW 3140 , 1 DA82-02367A Y CLIP ICEMAKER UPDATE , 1 DA97-12540G AUGER (DA97-12540A) , 1 DA97-15217D ICEMKR , 1 DA97-19898A DRAIN TUBE W HTR , and 2 DA97-20156A ICE BCKT ASM"
Newton, Iowa
10/12/2021
Very personable and intelligent! Thank You!
Overall Experience
Newton, Iowa
08/19/2021
Overall Experience
Eugene Fuchs
Newton, Iowa
08/05/2021
Very professional.
Overall Experience
Newton, Iowa
06/16/2021
Very knowledgeable and courteous
Overall Experience