Omaha Lincoln Des Moines

Appliance Repair Carlisle Iowa

Nebraska Home Appliance Rated 4.2 out of 5 stars based on 4 customer reviews

We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Carlisle, IA 50047
Jeff
Job Details: 09/22/2021
"After performing an ice maker update last week, customers ice dispenser only lets out crushed ice. Replaced auger assembly and still could not get cubed ice solenoid on new auger to activate. Replaced control board and auger cubed ice solenoid now working. Cubed ice is now dispensing through door. Job completed. Thanks for choosing Nebraska Home Appliance!; dspstn on spec-tagged invntry: 1 DA97-14474C ICE BCKT 12604D , used 1 DA97-12540G ( Auger), and 1 DA82-02675A ( IM Kit) from stock"
We serviced a
LG REFRIGERATOR
Model LMX31985ST/01
Near Carlisle, IA 50047
Mike
Job Details: 09/17/2021
Unit has a failed compressor.; dspstn on spec-tagged invntry: 1 ADH73150210 DRIER UV and 1 TCA38151706 R134 CMPRSR R134
We serviced a
SAMSUNG WASHER
Model WA52J8700AP/AA
Near Carlisle, IA 50047
Dillon
Job Details: 09/17/2021
"Found last time out that the door was breaking off of the unit. Found that unit will need a new door installed, I returned with a new door and took out the old and put in the new one. Found that after I installed the door the unit was operating properly and when I ran a test cycle found with the unit latched and ran the way that it was supposed to. Unit is operating properly, job complete"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA
Near Carlisle, IA 50047
Jeff
Job Details: 09/17/2021
"Customer states that his ice maker stopped making ice. Temps were 37 in frig and -5 in the freezer. Performed ice maker update per Samsung procedures under their warranty. Tested ice maker and heard water entering. Please allow 24 hours for ice to form. Thanks for choosing Nebraska Home Appliance!; dspstn on spec-tagged invntry: 1 DA81-05595A RTV OEM DOW 3140 and 1 DA82-02675A ICEMKR UPDATE , used 1 Da97-14474c ( Ice bucket), 1 Da81-05595a ( RTV), and 1 Da82-02675a ( IM Kit) from stock"
We serviced a
SAMSUNG WASHER
Model WA52J8700AP/AA
Near Carlisle, IA 50047
Dillon
Job Details: 09/15/2021
Customer complaint is that left door hinge the door itself had fallen off of the hinge causing the unit to be very difficult to open and close. Will need to order a new door in return with parts. ; ordrng 1 Dc97-18845p (Top lid dsm)
Carlisle, Iowa
09/23/2021
Overall Experience
Carlisle, Iowa
09/21/2021
Overall Experience
Nick DeMoss
Carlisle, Iowa
09/20/2021
We specifically asked when we called what the typical price was to replace a compressor as we knew that was what was wrong. The compressor was under warranty from LG but labor wasn’t and we only needed to know what the typical charge was for an install. We were told they didn’t know and would have to come out. As soon as the servicemen saw it was the compressor (which we already knew) they instantly told us $749. This is beyond frustrating as we feel we were robbed of $100 when you could of told us the labor for that is between $500-$750 as we would not have wasted money on something we knew we wouldn’t get fixed. It looks really bad for your company as you knew no one in their right mind would pay that to instal a compressor on an 8 year old fridge and acted like you didn’t know to line your pocket with a service call fee. That $100 would have helped our family a lot with purchase of a new fridge. Instead we were robbed of the money to be told something we already knew…as LG had a lawsuit on their compressor. Very disappointed with your company and would not recommend. Your service guys were very apologetic and understood our frustration as they were just doing their job, but very bad look for your greedy company.
Overall Experience
Traci
Carlisle, Iowa
07/09/2021
Dillon was great!
Overall Experience