Omaha Lincoln Des Moines

Alex

Nebraska Home Appliance Rated 4.9 out of 5 stars based on 70 customer reviews

We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Norwalk, IA 50211
Alex
Job Details: 06/29/2022
"Return with parts. Cleared previous error from machine. Replaced the pressure tube and stitch, making sure all connections are secure and pressure hose is clear. Put unit into diagnostic mode and diagnostic mode completed with no errors. Checked error codes again with none present. Collected balance. Job complete."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Cumming, IA 50061
Alex
Job Details: 06/29/2022
"Customer complaint is that unit is not draining. Ran a drain cycle and found water not draining and pump doesnt sound like its kicking on. Tested power to the drain pump and pump is getting power. Unit will need new drain pump. Quoted customer for pump replacement. Customer accepted repair. Replaced drain pump and cleaned up under dishwasher. Ran a fill cycle and then drained with no leaks found. job complete.; pckd up 1 Abq73503004 (Drain pump)"
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF203QDUVX1
Near West Des Moines, IA 50265
Alex
Job Details: 06/29/2022
"Customer complaint is that unit is not making ice. Checked temps inside unit and everything is good. Ice maker is on. Checked error codes and found none. Removed ice drawer and found ice buildup jamming the icemaker from finding home. Steamed out ice buildup and ran an ice maker test. Icemaker is properly dropping bail arm, harvesting and filling. Unit is now back and operational. Job complete."
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Ankeny, IA 50023
Alex
Job Details: 06/29/2022
Customer complaint is that unit is not heating. Ran a cycle and heater is not kicking on. Disassembled unit and tested heating element. Found no continuity on heating element. Unit will need new heating element. Quoted customer for heating element repair. Customer approved repair. Replaced heating element and oiled all rollers inside unit. Reassembled unit and tested. Unit is now properly heating. Collected from customer. Job complete.; dspstn on spec-tagged invntry: 1 DC97-14486A HEATING ELEMENT COMPLETE(
We serviced a
ZEPHYR RANGEHOOD
Model ZANE30CS
Near Ankeny, IA 50021
Alex
Job Details: 06/29/2022
Customer complaint is that units ui is intermittently responding. Customer was sent new ui board. Replaced board and tested unit. Unit is now operational with no dead spots. Job complete.
Logan
Waukee, Iowa
06/20/2022
Overall Experience
Kim O
Clive, Iowa
06/14/2022
Alex was very patient and professional. I had an issue that was very difficult to diagnose, but he stuck with it and got it fixed! I will definitely refer others!
Overall Experience
DLS
Des Moines, Iowa
06/13/2022
Overall Experience
1 star
Pleasantville, Iowa
06/06/2022
I called Saturday morning as unfortunately stoic not working. I was told someone would call me back today so hoping to get a call
Overall Experience
Jobu
Johnston, Iowa
06/02/2022
Polite, informative and hopefully efficient tech!! We had bad history with this ice maker and hopefully this is a repair to last!!
Overall Experience