Nebraska Home Appliance is an authorized Hotpoint repair service, providing both warranty and out-of-warranty service to the greater Omaha area.
What does it mean to be an authorized servicer?
Hotpoint has tested our techs, spoken with our happy customers, and trusts us to provide great warranty repair, hence the authorization. But being authorized is also a responsibility to provide the best service experience possible to Hotpoint’s customers. To help us, Hotpoint provides factory training and direct product support to our entire team. In a way, we’re like an extension of the Hotpoint brand.
Why factory certified parts?
Thanks to our parts counter, we are the best-stocked service company in the area, carrying a full-line of factory certified Hotpoint parts at our warehouse. Your technician will stock his truck with relevant Hotpoint parts before your service call, and, 4 times out of 5, he’ll be able to repair your Hotpoint appliance on the first visit.
Our Hometown Hero Code
Respect For Our Craft
Despite decades of experience repairing refrigeration, cleaning, cooking, and laundry appliances, our techs continue to train so they can handle the next generation of appliances as expertly and efficiently.
Respect For Your Time
We schedule around when is convenient for you, with same or next-day service available in most cases, and call when the tech is en route. Once the tech is there, his expertise allows for quick diagnoses and efficient repairs.
Respect For Your Home
When in your home, our tech will wear booties, gloves, and use protective coverings to keep your home and appliances looking beautiful. All of our repairs are guaranteed to last, as we do not stand for temporary workarounds.
Respect For You
Our friendly staff always act with professionalism and integrity. After inspecting your appliance, our tech will explain exactly what’s wrong and provide an honest assessment of what it will take to fix, including a quote that’s fairly-priced.
Hotpoint Appliances Serviced
Electric and Gas Ranges
Gas and Electric Dryers
Serving our Omaha community for 30 years with dedication to both our customers and our craft.
Vince was very knowledgable about our fridge and what it needed for repair. We decided no not do repair as it was so extensive but appreciate the service call. He was so kind and unlike so many service people I've had in the past a very clean, smart and joyful person. His helper played with my pug the whole time while he looked up an estimate. Being dog lovers you know they are good people. Will use again!read more
22:01 08 May 18
EXCELLENT SERVICE! I called with an issue with my washer. Debbie answered my call, she was able to find a time that worked with my schedule. I received a call 30 minutes before arrival of the technician, Dennis, saving me the hassle of waiting around. Dennis arrived and was able to quickly diagnose my issue with my washer. He was able to order parts on the spot as well as schedule the return visit to install the parts. So happy my washer is working :)Highly recommend this place for knowledgeable, friendly, and fast service!read more
19:26 04 Apr 18
I utilized the online scheduler showing the next available time was the following day. I accepted, but received a call later that same day that they were available to come service my dryer. (What a great surprise!) Technician that arrived was very professional and personable. He was able to determine what I needed to have fixed and had the part to get me back up and running in one visit. This was my first time working with NHA and I will definitely use them again and have already recommended them to others.read more
11:08 24 Apr 18
NE Home Appliance provided us with excellent customer service! I called them yesterday and they offered me an appointment for today. I received an automated call informing me that the technician was on his way. Michael was very friendly and arrived during the first hour of the 3 hour window. He wore shoe covers to protect my carpets. He quickly determined the problem and fixed it. I can highly recommend their services!read more
17:51 30 Mar 18
These guys were great! They came in and helped us figure out what the issue was with our washer. They were very knowledgeable and professional. I will definitely be calling them in the future should I have any other issues with my appliances. Highly recommend!read more